Contact Non Gamstop Casinos

Got a question about something you read on this site, or spotted a detail that needs updating? Here's how to reach the team behind countyrec.co.uk, and what you can expect once you do.

Ways to Get in Touch

Email is the best way to reach us. We read every message that comes in and aim to reply within a couple of working days. Drop us a line at [email protected] and let us know what your message is about in the subject line, so it reaches the right person without delay.

What We Can Help With

We cover a specific corner of the online gambling world — casinos not on Gamstop, betting sites not on Gamstop, and the games and payment methods available on them. Most messages we get fall into one of these categories:

Questions about our reviews — If you want more detail on how we rated a particular brand, such as those listed on our Trusted Non GamStop Casinos UK page, ask away.
Corrections — Bonus terms, welcome offers and site details change often. If something looks out of date, tell us and we will look into it.
Suggestions — If you think we should look at a new site, a payment method we have not covered, or a topic like self-exclusion, we are open to hearing it.
Partnership enquiries — If you represent an operator or affiliate programme and want to discuss working with us, introduce yourself and explain what you have in mind.
Support and guidance requests — If you or someone close to you wants information on managing gambling, controlling spend, or understanding how self-exclusion works, mention this in your message and we will point you towards relevant guidance.

A Word on What We Do — and Don't — Cover

This site exists to compare casinos not on Gamstop, along with the games, bonuses and payment methods on offer at sites like Betmica, Kikibet and Betninja. We are not a licensing body, a regulator, or part of Gamstop itself, so we cannot process exclusions, remove accounts, or handle account-specific issues at any operator. For those matters, you will need to contact the operator directly or the relevant support service. What we can do is answer questions about our own content, our ratings, and how we approach this market.

How We Handle Your Message

Every email is read by a real person — there is no automated reply standing in for an actual response. Once we have looked into your query, we will get back to you directly. During busier periods a reply may take a little longer than usual, but we will follow up rather than let a message go unanswered.

Before You Write In

If your question relates to a specific brand's welcome offer or wagering terms, it helps to mention the exact operator name so we can check the current details for you, since offers and conditions can be updated by operators at short notice. If your enquiry concerns eligibility, local rules, or how self-exclusion schemes interact with sites operating outside them, we will answer as clearly as we can based on publicly available information.

Reader Feedback Shapes This Site

We aim to keep our coverage of casinos not on Gamstop accurate and genuinely useful, and reader input plays a real part in that. If something published here has affected your experience with an operator, positively or negatively, we want to know. This site is intended for adults aged 18 and over, and we take that responsibility seriously when deciding what to cover and how.

Thanks for taking the time to visit this page. We look forward to hearing from you.