Technical Sales Administrator

Full Time
Posted 1 year ago

About the Business:

Our client are a purveyor of high end timber fenestration products, sold to end customers through a network of builder’s merchants throughout the country.

Our clients personalised service is paramount and our relationships with customers is the key to their success.

Main Purpose of the Role:

The Sales Administrator will assist with the daily routines within the Sales & Commercial Department for Dale. providing support to the Sales team, ensuring that all sales opportunities are captured and an excellent standard of service is provided and maintained.

Role Responsibilities:

  • To ensure the sales function operates effectively and that the functions activities are aligned to the departmental and company objectives
  • To manage workload enabling all enquiries to be dealt with to industry leading timescales and satisfaction levels
  • Maintain good relationships with prospective clients and professionals to promote further business and provide clearly identified price and specifications to the Commercial team
  • To give expert advice to customers promoting the products and services the company can offer
  • Sustain a positive team environment, displaying high levels of motivation and excellent team spirit
  • Participate and contribute to internal team meetings
  • Promote effective communication throughout all levels of the sales function
  • To produce accurate & detailed estimates liaising with architects, contractors and end users
  • To promote the process of continuous improvement in the Sales team.

Knowledge & Skills:

  • Previous face to face and telephone customer service experience is essential
  • Have a sales focused approach to all customer contact capturing all opportunities which arise
  • Attention to detail to analyse blueprints and specification documents
  • Previous building industry experience / knowledge of fenestration solutions would be a distinct advantage
  • Highly numerate with well-developed ability to accurately manipulate numerical information
  • Evidence of maintaining a professional, consistent and fair approach
  • Ability to manage different tasks in a fast moving and dynamic environment
  • Highly proficient in the use of IT software and systems. ie Microsoft Office.

Personal Attributes:

  • High levels of honesty and integrity
  • Positive / “Can Do” attitude
  • Good commercial acumen
  • Confident and resourceful
  • Self-motivated with the ability to work alone or within a team
  • Strong analytical and reasoning abilities.

The Package:

Salary: 18k-20k per year plus commission

Location: The position will be based at our clients offices on the outskirts of Swindon.  The role will be predominantly office based, but may require some occasional field based activities.

Bonus:  A bonus scheme is operated across the business and you are eligible to join upon successful completion of your probationary period. Specific details to be confirmed. 

Holidays: 25 days per annum, exclusive of bank holidays, (of which 3 or 4 must be taken at Christmas).

Working hours: 40 hours per week

Probationary period:  6 months

Start date:  ASAP

Benefits: You will be eligible to join the company pension scheme on completion of probationary period.

Job Features

Job CategoryTechnical Sales Administrator
Rate of Pay:£18,000 - £26,000 DOE

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